This shipping policy describes the terms regarding the processing, shipping, and delivery of your order.
Shipping Costs
You enjoy free shipping on all orders within the United Kingdom. No additional shipping costs are charged, you only pay for the product.
Delivery Areas
We currently deliver exclusively to customers in the following countries:
- United Kingdom
Processing and Delivery Time
Processing time: Orders placed Monday through Friday before 10:00 PM are processed and prepared for shipment within 1-3 business days.
Delivery time: Our delivery time is 6-10 business days. Please note that this is an estimate and may vary depending on location and any customs delays. The total delivery time, including processing time, is 7-13 business days.
Refunds: Refunds are processed within 3-5 business days after we receive your return.
Please note: in exceptional cases, such as holidays or high volumes at the delivery service, the delivery time may vary slightly.
Track and Trace
Once your order has shipped, you will receive an email with a tracking code. This allows you to easily track your package to your door via our Tracking page
Issues with your delivery?
Has the expected delivery time passed and you still haven't received your order? Please wait an additional 3 business days. If you still haven't received anything after that, feel free to contact us at support@driftly.uk or call us at +31 6 14116040. We will help you as quickly as possible.